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The thumbnails are permanently stored in TPO and ‘belong’ to the job record which ‘belongs’ to that client - and can be easily accessed. For example, should a client phone at a later date and
wish to order a copy of that portrait of the family group that they were “unsure” about (the blue ‘?’ option) and didn’t order originally, “do you know which one I mean?” -
and you’re thinking, “I hardly remember the client, let alone the image they didn’t order...”
All you need to do is find the client in the database by their name (takes just a few seconds), that gives you direct access to their job records, click on the appropriate job record link and click the viewing
button. This will take you directly back to their viewing session with all their thumbnails. The “unsure” images will still be listed as blue and you can filter the list to display it. Then simply
generate the sale.
No more searching for a CD just to determine which image they’re referring to, although you’ll still need the CD with the hi resolution images in order to make the print.
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